Forming Good Customer Relationship

4 years ago

There are mainly three retention building approaches to form good customer relationships, which we are looking at in this article.…

Customer Relationship Management (CRM)

4 years ago

Customers are becoming harder to please. They are smarter, more price conscious, more demanding, less forgiving and they are approached…

Factors influencing consumers Behaviour

4 years ago

  < p style="line-height: 127%; margin-bottom: 10.0pt;">The buying behavior of ultimate consumers can be examined using a five- part model:…

Situational Influences on Customer’s Behaviour

4 years ago

 Often the situations in which we find ourselves play a large part in determining how we behave. Students, for example,…

Psychological Factors influence on Customer

4 years ago

  One or more motives within a person activate goal-oriented behaviour. One such behaviour is perception, that is, the collection…

Social and Group Forces on Consumer Behaviour

4 years ago

 The ways in which we think, believe, and act are determined to a great extent by social forces and groups.…

CONSUMER BUYING BEHAVIOUR

4 years ago

  The aim of marketing is to meet and satisfy customers' needs and wants. The field of consumer behaviour studies…

TARGET MARKET STRATEGIES

4 years ago

After thoroughly evaluating the different segments, the company can follow one of three strategies: market aggregation, single-segment concentration, or multiple­…

SEGMENTING INDUSTRIAL MARKETS

4 years ago

  Industrial markets can be segmented into some variables employed in consumer market segmentation. Such variables include geographic, benefits sought, and…

SEGMENTING THE CONSUMER MARKET

4 years ago

 There is no single way to segment a market. A marketer has to try different segmentation variables, singly and in…

AN OVERVIEW OF MARKETS AND TARGET MARKET

4 years ago

A market is the collection of people or organizations with (a) needs to satisfy (b) money to spend, and (c)…

ANNUAL MARKETING PLANNING

4 years ago

The annual marketing planning is the master blueprint for a year's marketing activity for a specified organizational division or major…